Frequently Asked Questions

We place a lot of emphasis on subject-area expertise. Our editorial team includes physicians, PhDs, MDs, postgraduates, engineers, and even journal peer reviewers. Over 60% of our manuscript editors come from a research background. Depending on their academic qualifications and professional experience, our editors work within one of 20 editing Centers of Excellence (CoEs). The editors within each CoE have a high level of technical competency in that specific field of study and a detailed understanding of your subject, relevant writing conventions, and terminology.

Our professional document editing service ensures that only an expert document editor works on your document. Our document editors are subject-matter experts with many years of experience in research and scholarly editing.

All our manuscript editors and writers go through the Basic Editor Training (BET) program that has five standard modules and various customized programs. Our medical writers receive specific training in ICH–GCP, CONSORT, and ICMJE guidelines. In addition, all our editors also receive intensive English language training. They attend external training programs and workshops that offer updates on grammar, punctuation, and style for American and British English.

These three services review the various areas of your document in different levels of detail — quality of language, general formatting, content and consistency in language style.

We can follow American English or British English styles.

Yes. We issue a certificate of English editing if we have edited your entire manuscript

Our translation services include a thorough translation, edit, and review process. Once the document is translated by an experienced translator, the translated document is reviewed by a bilingual expert to check that the author’s original meaning is unchanged.

We guarantee that the quality of English in all documents edited by Academia Journal Experts will meet the standards required in the international publishing industry. This guarantee applies to every document edited by us, regardless of service, deadline, or fee. If your manuscript receives unfavorable comments from the journal because of the quality of English, we will re-edit your manuscript for free, as long as you had addressed all the editor's notes and comments and not made significant changes to the edited manuscript before submission.

Academic translation is slightly different from regular translation. Having translators who are active researchers in your area of study ensures that they know the technical language of your field in both English and your native language, guaranteeing the most accurate translation possible. We also include a quality review for every translation in order to provide the most accurate translation of your important research. Moreover, our translation service includes English language editing by native speakers in your field, so you can be assured of the quality of the language in your final paper.

The fee differs according to the translation service you choose, the word/character count of the manuscript, and the turnaround time or delivery date you request. For an exact price quote, please submit your document.

The time taken for translation will depend on the word/character count of the document.

We use the secure PayPal payment gateway to handle payments by credit and debit card, and do not handle or store any credit card information ourselves.

We do not charge anything over and above the invoice amount. However, before making the payments please check with your bank if they levy any charges or taxes on international payments.

Payments can be made using any international debit or credit card. Card payments are processed by PayPal.

Yes, you will need to add USD 25 to your payment to cover the bank wire charges charged by your bank.

Yes, PayPal will send you a confirmation email on processing your credit card payment.

If you have made a payment via credit card it will take 24 hours for the payment to show in your account, or 48 hours if you made the payment on a weekend. In case of payments made via bank transfer it would take around 5 business days for the payments to show in your account. For all payments made by bank transfer we ask that you send us a bank transfer receipt to our email address.

If you have made significant changes to your paper after we have edited it (e.g., you have introduced new content or rejected our changes), the Academia Journal Experts Editing Services Quality Guarantee may not be fully applicable.

If you are unsure, please write to our customer care team. Our team will provide you with an accurate assessment.

If you do receive a negative comment from a journal, email us and we will thoroughly review the feedback and get back to you with our assessment. Such a scenario may arise if you make significant changes to your manuscript after it has been edited by us and do not re-submit it to us for another round of checking. Therefore, we would recommend that you get any revisions made to your document checked before submitting your manuscript to the journal.